Onsite Makati: Entry-Level Customer Service Associate

J-K Network Services; Makati; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Performance Bonus

Incentives

Health Insurance (HMO)

Job summary

A leading IT services provider in Makati is seeking a Customer Service Representative to assist customers through various channels and resolve inquiries. The ideal candidate is a Bachelor's degree holder, preferably with customer service experience. Fresh graduates are encouraged to apply. The position offers performance bonuses and health benefits, making it ideal for those starting their career.

Qualifications

• Open for fresh graduates and undergraduates.
• Experience in customer service is a plus.

Responsibilities

• Respond to customer inquiries via phone, email, chat, or in person.
• Resolve complaints and provide appropriate solutions.
• Maintain accurate customer records in CRM systems.
• Meet response time and satisfaction targets.

Skills

Customer Service

Problem Solving

Education

Bachelor's degree

Job description

A leading IT services provider in Makati is seeking a Customer Service Representative to assist customers through various channels and resolve inquiries. The ideal candidate is a Bachelor's degree holder, preferably with customer service experience. Fresh graduates are encouraged to apply. The position offers performance bonuses and health benefits, making it ideal for those starting their career.