Onsite Call Center Agent — Fresh Graduates Welcome

J-K Network Services; Makati; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Performance Bonus

Incentives

Health Insurance (HMO)

Job summary

A leading IT services company based in Makati is seeking a full-time Customer Service Representative. The role involves responding to customer inquiries via phone, email, chat, or in person, resolving complaints, and maintaining accurate records. Candidates should have a Bachelor's degree, and while experience in Customer Service is advantageous, fresh graduates will also be considered. Immediate start is preferred, and the work setup is onsite.

Qualifications

• Open for Fresh Graduate and Undergraduate candidates.
• With 6 months - 1 year of experience in Customer Service is an advantage.
• Amenable to attend interview.

Responsibilities

• Respond to customer inquiries via phone, email, chat, or in person.
• Resolve complaints and provide appropriate solutions.
• Maintain accurate customer records in CRM systems.
• Meet response time and satisfaction targets.

Skills

Customer Service Experience

Education

Bachelor's degree

Job description

A leading IT services company based in Makati is seeking a full-time Customer Service Representative. The role involves responding to customer inquiries via phone, email, chat, or in person, resolving complaints, and maintaining accurate records. Candidates should have a Bachelor's degree, and while experience in Customer Service is advantageous, fresh graduates will also be considered. Immediate start is preferred, and the work setup is onsite.