Customer Care Agent – Fresh Grads (Makati)

Miranda HR; Makati; On-site; PHP 279,000 - 424,000; Full time

Benefits offered by this job

Holiday Gifts

Incentives

Life Insurance

Job summary

A recruitment firm is seeking fresh graduates for a full-time customer service position in Makati. Candidates will handle inbound and outbound calls, assist with appointments, and resolve client inquiries effectively. A strong proficiency in English and excellent problem-solving skills are essential. This position offers an opportunity to start a career in a supportive environment with competitive benefits including health insurance and employee recognition programs.

Qualifications

• High School Diploma or equivalent required.
• Fresh graduates are encouraged to apply.
• Strong proficiency in English necessary.

Responsibilities

• Handle inbound and outbound calls professionally.
• Provide excellent customer service to clients.
• Assist with scheduling and managing appointments.
• Resolve customer issues effectively.
• Maintain accurate records of customer interactions.

Skills

Strong English language proficiency

Excellent problem-solving skills

Interpersonal skills

Strong customer service orientation

Organizational skills

Scheduling skills

Education

High School Diploma or equivalent

Job description

A recruitment firm is seeking fresh graduates for a full-time customer service position in Makati. Candidates will handle inbound and outbound calls, assist with appointments, and resolve client inquiries effectively. A strong proficiency in English and excellent problem-solving skills are essential. This position offers an opportunity to start a career in a supportive environment with competitive benefits including health insurance and employee recognition programs.