Onboarding Associate (Project Based) - Greenhills San Juan

IntouchCX; San Juan; On-site; PHP 320,000 - 420,000; Full time

Job summary

IntouchCX is seeking an Onboarding Associate to ensure a seamless start for new hires by coordinating with HR, hiring managers, and relevant parties. You will craft offer letters, handle documentation, and guide new hires through the onboarding process.

The ideal candidate has a degree in HR management or related field, experience in onboarding or HR, and strong communication and teamwork skills. This role requires working at the Katipunan / Cubao site and handling confidential information with

Qualifications

• Bachelor's or Associate's degree in Human Resources management or related field.
• Experience as an onboarding specialist or in HR/recruitment.
• Willingness to work at Katipunan / Cubao site.
• Excellent communication and leadership skills.
• Strong interpersonal and diverse community communication abilities.
• Strong teamwork and collaboration skills.
• Experience with ATS and resume databases.
• Ability to handle sensitive and confidential information.
• Good organizational and time management skills.

Responsibilities

• Craft and send a detailed job offer letter including pay, schedule, and benefits.
• Compile and handle documentation such as NDAs and contracts.
• Provide onboarding guidance to new hires.
• Act as primary contact for new hires, addressing questions.
• Assist with employment contracts, benefits enrollment, and paperwork.
• Monitor onboarding progress and help new hires overcome obstacles.

Skills

Communication

Leadership

Interpersonal skills

Teamwork

ATS experience

Confidential information handling

Organizational skills

Time management

Diversity awareness

Education

Bachelor's or Associate's degree in HR management or related field

Tools

ATS (Applicant Tracking Systems)

Job description

About the role

The Onboarding Associate will guarantee a seamless onboarding process for new hires by giving them the tools and information they need to make the transition into our organization. The ideal candidate will work together to guarantee a seamless onboarding process for new hires with HR, hiring managers, and other relevant parties.

Key responsibilities

• Craft and send a job offer letter that includes details about the organization, the role, the pay, the work schedule, and other benefits

• Compile and handle documentation, such as non-disclosure agreements and contracts

• Offer new hires assistance and direction along the way

• Manage the onboarding process and acting as a point of contact for new hires, answering their queries and concerns

• Assist with the preparation of employment contracts, benefits enrollment, and other paperwork required for new hires

• Keep an eye on the development and assimilation of new hires, seeing obstacles and offering assistance as required

About you

• A Bachelor's or Associate's degree in Human Resources management or a related field

• Experience as an onboarding specialist or in a similar HR-recruitment role

• Amenable to work in Katipunan / Cubao site

• Excellent communication and leadership skills

• Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community

• Strong teamwork skills

• Experience with Applicant Tracking Systems (ATS) and resume databases

• The ability to work with sensitive and confidential information

• Good organizational and time management skills