Onboarding Associate Temporary

IntouchCX; Cebu City; On-site; PHP 240,000 - 360,000; Full time

Job summary

IntouchCX is seeking an Onboarding Associate in Cebu City to streamline the integration of new hires. You will collaborate with HR, hiring managers, and other teams to deliver a smooth onboarding experience and provide new hires with the tools they need.

The role requires strong communication, organizational skills, and discretion handling confidential information, plus experience with ATS. You will manage documentation, prepare contracts, and be a primary point of contact for new hires

Qualifications

• A Bachelor's or Associate's degree in Human Resources management or a related field.
• Experience as an onboarding specialist or in a similar HR-recruitment role.
• Amenable to work in Katipunan / Cubao site.
• Excellent communication and leadership skills.
• Strong interpersonal skills and the ability to communicate with diverse groups.
• Strong teamwork skills.
• Experience with ATS and resume databases.
• Ability to handle sensitive and confidential information.
• Good organizational and time management skills.

Responsibilities

• Craft and send a job offer letter with organization details, role, pay, schedule, and benefits.
• Compile and handle documentation such as NDAs and contracts.
• Offer new hires guidance and direction throughout the onboarding journey.
• Manage the onboarding process and serve as a point of contact for new hires' questions.
• Assist with employment contracts, benefits enrollment, and paperwork for new hires.
• Monitor onboarding progress, identify obstacles, and offer assistance as needed.

Skills

Communication skills

Leadership

Teamwork

ATS experience

Confidentiality

Time management

Education

Bachelor's or Associate's degree in HR management

Tools

ATS

Job description

Job Description:

About IntouchCX

IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change.

About The Job

The Onboarding Associate will guarantee a seamless onboarding process for new hires by giving them the tools and information they need to make the transition into our organization. The ideal candidate will work together to guarantee a seamless onboarding process for new hires with HR, hiring managers, and other relevant parties.

As an Onboarding Associate, You Will…

• Craft and send a job offer letter that includes details about the organization, the role, the pay, the work schedule, and other benefits
• Compile and handle documentation, such as non-disclosure agreements and contracts
• Offer new hires assistance and direction along the way
• Manage the onboarding process and acting as a point of contact for new hires, answering their queries and concerns
• Assist with the preparation of employment contracts, benefits enrollment, and other paperwork required for new hires
• Keep an eye on the development and assimilation of new hires, seeing obstacles and offering assistance as required

As an Onboarding Associate, You Have…

• A Bachelor's or Associate's degree in Human Resources management or a related field
• Experience as an onboarding specialist or in a similar HR-recruitment role
• Amenable to work in Katipunan / Cubao site
• Excellent communication and leadership skills
• Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community
• Strong teamwork skills
• Experience with Applicant Tracking Systems (ATS) and resume databases
• The ability to work with sensitive and confidential information.
• Good organizational and time management skills

IntouchCX will never ask for payment, money, financial or banking information during the recruitment process. We only communicate through official channels. Should you receive a suspicious job offer, or posting, from anyone claiming to be an IntouchCX employee, please report it immediately to [e-mail] for review and validation.