Onboarding Supervisor

MicroSourcing; Manila; Hybrid; PHP 900,000 - 1,200,000; Full time

Benefits offered by this job

Healthcare coverage day one

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Team events

Job summary

MicroSourcing in Manila, Philippines is seeking an Onboarding Supervisor (TA Systems, Tools, and Enablement) to oversee the end-to-end pre-onboarding lifecycle from recruiter endorsement to handover to People & Culture. You will lead a team of onboarding specialists, ensure compliance, optimize processes, and coordinate with Sourcing, Recruitment, and HR Shared Services.

The role requires 4–6 years in HR ops with at least 2 years in leadership and hands-on experience with recruitment

Qualifications

• Bachelor's degree required in business/HR/PM or related field.
• 4–6 years in HR operations, Talent Acquisition, or Shared Services with at least 2 years in leadership.
• End-to-end literacy across recruitment delivery lifecycles and onboarding/offboarding gates.
• Drive operational agility and maintain high data hygiene under compliance constraints.

Responsibilities

• Oversee the complete pre-onboarding lifecycle from endorsement to handover to HR teams.
• Direct the specialist team to ensure metrics and process agility and compliance.
• Identify pipeline friction areas and drive improvements to minimize candidate turnaround times.
• Establish and enforce handoff validation protocols between Sourcing, Recruitment, and HR Shared Services.

Skills

Recruitment tech architecture

Leadership / team supervision

Strategic communication

Process mapping

Education

Bachelor's Degree in Business Administration, Human Resources, Project Management, or a related field

Tools

Manatal

Job description

Position

Onboarding Supervisor (TA Systems, Tools, and Enablement)

Location

Manila, Philippines

Work setup & shift

Hybrid | Day shift

Benefits

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time‑off with cash conversion, group life insurance, and performance bonuses.
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work‑Life Harmony: Enjoy a balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role

As an Onboarding Supervisor, you will oversee and manage the end-to-end pre‑onboarding lifecycle, serving as the critical operational anchor from recruiter endorsement up to formal handovers to the People & Culture teams.

Your core responsibilities include:

• Lifecycle Management: Oversee and manage the complete pre‑onboarding lifecycle process, ensuring a seamless transition path from talent delivery endorsement down to formal handovers to People & Culture (HR Onboarding and Offboarding) teams.
• Specialist Governance: Govern and direct the specialist team cohort to ensure all 6 onboarding specialists strictly comply with metrics and preserve a high degree of process agility, operational accuracy, and compliance guidelines.
• Friction Resolution: Proactively track and identify pipeline friction areas or system bottlenecks, engineering prompt adjustments to keep candidate turnaround times minimized.
• Handoff Governance: Establish and enforce systematic handoff validation protocols between Sourcing, Recruitment, and HR Shared Services to track metrics accurately.

Preferred skills/expertise

• Extensive familiarity with modern recruitment technology architecture, specifically automated pre‑employment onboarding modules within platforms like Manatal.
• Prior experience supervising corporate shared services or leading multi‑tiered recruitment project coordination setups.
• Advanced strategic communication and process‑mapping capabilities to lead diverse teams successfully.

Non‑negotiables

• Minimum of 4 to 6 years of solid professional experience within HR operations, Talent Acquisition, or Shared Services, including at least 2 years in a dedicated leadership or supervisory function.
• Deep end‑to‑end literacy across recruitment delivery lifecycles, verification logs, background investigation practices, and formal HR onboarding‑to‑offboarding gates.
• Demonstrated ability to drive operational agility, verify zero‑gap data hygiene, and maintain extreme accuracy scores across teams under tight compliance constraints.
• Bachelor's Degree in Business Administration, Human Resources, Project Management, or a related operational discipline.