Onboarding Associate (Project Based)

IntouchCX; Metro Manila; On-site; PHP 360,000 - 480,000; Full time

Job summary

IntouchCX in the Philippines is seeking a detail-oriented Onboarding Specialist to support new hires from offer to integration. You will craft offers, coordinate documentation, and guide recruits through the early stages of employment.

The role requires strong communication, leadership, and teamwork. You will work at the Katipunan/Cubao site, handling confidential information and partnering with HR to ensure a smooth onboarding process.

Qualifications

• Bachelor's or Associate's degree in HR or related field.
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Responsibilities

• Craft and send offer letters detailing organization, role, pay, schedule, and benefits.
• Compile and manage documentation such as NDAs and contracts.
• Offer onboarding assistance and guidance to new hires.
• Serve as point of contact for onboarding questions and concerns.
• Assist with preparing employment contracts, benefits enrollment, and paperwork.
• Monitor onboarding progress and help resolve obstacles.

Skills

Onboarding experience

HR recruitment experience

Excellent communication

Leadership skills

Interpersonal skills

Teamwork

Confidential information handling

Time management

Education

Bachelor's or Associate's degree in HR

Tools

ATS

Job description

Job Description

• Craft and send a job offer letter that includes details about the organization, the role, the pay, the work schedule, and other benefits

• Compile and handle documentation, such as non-disclosure agreements and contracts

• Offer new hires assistance and direction along the way

• Manage the onboarding process and acting as a point of contact for new hires, answering their queries and concerns

• Assist with the preparation of employment contracts, benefits enrollment, and other paperwork required for new hires

• Keep an eye on the development and assimilation of new hires, seeing obstacles and offering assistance as required

Job Requirement

• A Bachelor's or Associate's degree in Human Resources management or a related field

• Experience as an onboarding specialist or in a similar HR-recruitment role

• Amenable to work in Katipunan / Cubao site

• Excellent communication and leadership skills

• Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community

• Strong teamwork skills

• Experience with Applicant Tracking Systems (ATS) and resume databases

• The ability to work with sensitive and confidential information.

• Good organizational and time management skills