On-Site IT Support Specialist — Impact & Growth

Ernst & Young Advisory Services Sdn Bhd; Philippines; On-site; PHP 420,000 - 600,000; Full time

Benefits offered by this job

Flexible working arrangements

Global opportunities

Competitive compensation

Job summary

EY in the Philippines seeks an On-site Technology Support Specialist to help our customers by providing reliable hardware and software support in a fast-paced environment. The role requires prioritizing incidents, deploying equipment for new hires and decommissioning for separations, and collaborating with IT colleagues to resolve end-user issues.

Candidates should have 2–4 years of end-user technology support, excellent communication skills and a customer‑service mindset.

Qualifications

• Bachelor's degree or equivalent work experience.
• Approximately 2–4 years of end-user technology support experience.
• Excellent communication and customer service skills.

Responsibilities

• Install, configure and test firm hardware and software for end users.
• Provide end-user support and resolve incidents efficiently.
• Coordinate hardware provisioning for new hires and decommissioning for separations.

Skills

End user support

Customer service

Communication

Education

Bachelor's degree

Job description

EY in the Philippines seeks an On-site Technology Support Specialist to help our customers by providing reliable hardware and software support in a fast-paced environment. The role requires prioritizing incidents, deploying equipment for new hires and decommissioning for separations, and collaborating with IT colleagues to resolve end-user issues.

Candidates should have 2–4 years of end-user technology support, excellent communication skills and a customer‑service mindset.