IT Support Specialist — Onsite & Remote Troubleshooter

Strategic Networks, Inc.; Pasig; On-site; PHP 279,000 - 390,600; Full time

Job summary

A leading IT service provider in the Philippines is seeking an IT Support Technician. The role involves installing, upgrading, and troubleshooting various software and hardware, providing support to users, and ensuring a high level of customer service. Candidates should have at least 4 years of relevant experience, strong communication skills, and a willingness to work onsite at multiple locations.

Qualifications

• 4 years of related work experience required.
• Good communication skills are essential.
• Must be willing to work in multiple sites.

Responsibilities

• Install, upgrade, support, and troubleshoot desktop software/applications.
• Perform general preventative maintenance on devices and software.
• Provide onsite and remote support to users.

Skills

IT principles

MS Office

Operating systems

End User device troubleshooting

Customer service

Job description

A leading IT service provider in the Philippines is seeking an IT Support Technician. The role involves installing, upgrading, and troubleshooting various software and hardware, providing support to users, and ensuring a high level of customer service. Candidates should have at least 4 years of relevant experience, strong communication skills, and a willingness to work onsite at multiple locations.