On-Site Financial Services Support Specialist

Private Advertiser; Philippines; On-site; PHP 223,000 - 357,000; Full time

Job summary

Private Advertiser is seeking a customer service associate to support customers across multiple channels in a high-volume setting. The role requires a minimum of 6 months in a BPO environment and completion of two years of college.

You will work on-site, handling inquiries and resolving issues with empathy while following company policies and training. The position emphasizes excellent service delivery, compliance with regulations, and collaboration with the team during the training period and

Qualifications

• At least 6 months of CustomerService Experience in BPO Industry
• Completed at least 2 years of college education

Responsibilities

• Support customers across channels (phone, text, chat, video) with empathy in a fast-paced, high-volume environment.
• Answer inquiries, resolve problems, and provide best-in-class customer experience while adhering to guidelines.
• Interact with supervisor and team; follow policies and navigate multiple systems.

Skills

Customer service experience

Education

Two years of college education

Job description

Private Advertiser is seeking a customer service associate to support customers across multiple channels in a high-volume setting. The role requires a minimum of 6 months in a BPO environment and completion of two years of college.

You will work on-site, handling inquiries and resolving issues with empathy while following company policies and training. The position emphasizes excellent service delivery, compliance with regulations, and collaboration with the team during the training period and