Senior CSR Associate – High-Volume Support + HMO & Bonus

Recruitify_HR; Pasig; On-site; PHP 355,446 - 425,754; Full time

Benefits offered by this job

Performance Bonus

HMO

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A hiring agency is looking for a Csr Associate in Pasig. The ideal candidate should have a Bachelor's degree and 3-5 years of experience in a fast-paced call center environment, showcasing strong communication, problem-solving skills, and a customer-focused mindset. Responsibilities include assisting customers, resolving inquiries, and maintaining records. Benefits include performance bonuses, health insurance, and incentives such as annual company trips and free meals.

Qualifications

• 3-5 years of experience in a call center environment.
• Ability to handle high volume of calls and multitask.
• Positive attitude, patience, and empathy.

Responsibilities

• Assist customers via phone and provide exceptional service.
• Resolve customer inquiries and complaints effectively.
• Maintain accurate records of customer interactions.
• Work collaboratively with team members to enhance customer satisfaction.
• Adhere to company policies and procedures at all times.

Skills

Strong communication skills

Problem-solving skills

Customer-focused mindset

Education

Bachelor's degree in a relevant field

Job description

A hiring agency is looking for a Csr Associate in Pasig. The ideal candidate should have a Bachelor's degree and 3-5 years of experience in a fast-paced call center environment, showcasing strong communication, problem-solving skills, and a customer-focused mindset. Responsibilities include assisting customers, resolving inquiries, and maintaining records. Benefits include performance bonuses, health insurance, and incentives such as annual company trips and free meals.