Call Centers hiring for Csr Associate. Salary upto 35K.

Recruitify_HR; Mandaluyong; On-site; PHP 355,446 - 425,754; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Health Maintenance Organization (HMO)

Job summary

A leading recruitment agency is hiring for a Csr Associate based in Mandaluyong. The ideal candidate will provide exceptional customer service and support via phone, email, and chat. Applicants should have a bachelor's degree and 5–8 years of experience in a customer service role. Strong communication skills and problem-solving abilities are essential. The position offers a salary up to 35K and includes health insurance and performance bonuses.

Qualifications

• 5–8 years of experience in a customer service role.
• Ability to work under pressure with a positive attitude.

Responsibilities

• Provide exceptional customer service and support to clients via phone, email, and chat.
• Resolve customer inquiries and complaints effectively and efficiently.
• Document customer interactions in the CRM system accurately.

Skills

Strong communication and interpersonal skills

Excellent problem-solving abilities

Education

Bachelor’s degree in a relevant field

Job description

Call Centers hiring for Csr Associate. Salary upto 35K.

On-site - Mandaluyong 5-10 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Description

• Provide exceptional customer service and support to clients via phone, email, and chat.
• Resolve customer inquiries and complaints effectively and efficiently.
• Maintain a high level of knowledge about the company's products and services.
• Document customer interactions in the CRM system accurately.
• Collaborate with team members to achieve performance targets and enhance service quality.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field.
• Experience Level: 5–8 years of experience in a customer service role.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Ability to work under pressure with a positive attitude.
• Responsibilities and Duties: Excellent problem-solving abilities and a customer-focused mindset.