Customer Care Associate - Growth, Bonus & HMO

Recruitify_HR; Muntinlupa; On-site; PHP 355,446 - 425,754; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Health Maintenance Organization (HMO)

Job summary

A staffing agency is seeking a CSR Associate for on-site work in Muntinlupa. The successful candidate will assist customers through phone, chat, or email, maintaining high satisfaction levels. Applicants should have a Bachelor's degree and 1-3 years of experience in customer service, with strong communication skills. The role offers a salary up to 35K and benefits including performance bonuses and HMO for health and wellness.

Qualifications

• 1–3 years of experience in customer service or related fields.
• Ability to work in a fast-paced, team-oriented environment.

Responsibilities

• Assist customers via phone, chat, or email.
• Maintain high customer satisfaction.
• Document interactions using CRM software.
• Collaborate with team members to meet goals.
• Provide feedback to enhance customer experience.

Skills

Strong communication skills

Problem-solving

Empathetic mindset

Solution-oriented mindset

Education

Bachelor’s degree in a relevant field

Job description

A staffing agency is seeking a CSR Associate for on-site work in Muntinlupa. The successful candidate will assist customers through phone, chat, or email, maintaining high satisfaction levels. Applicants should have a Bachelor's degree and 1-3 years of experience in customer service, with strong communication skills. The role offers a salary up to 35K and benefits including performance bonuses and HMO for health and wellness.