On-Site Care Admin Coordinator

Jobs360; Philippines; Presencial; PHP 391 000 - 614 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Fixed weekends off

Unlimited coffee all shift

Free parking & shuttle

On-site game lounge

Resumo da oferta

Shore360 is a 100% Australian-owned BP firm based in the Philippines, providing customized staffing and administrative support for international companies, handling recruitment, HR, IT, and office facilities so clients can focus on core business.

The SAH Admin Support Officer will complement our service delivery by supporting administrative tasks that enhance timelines and contribute to a positive client experience.

Qualificações

• Clinical or Allied Health background preferred (Registered Nurse, Physio).
• Experience working in service coordination or scheduling.
• Experience working with a range of stakeholders (internal, client and supplier relationships).
• High IT proficiency with Outlook, Teams, SharePoint and CRM systems.

Responsabilidades

• Setting up Supplier and Contractor Service Agreements in collaboration with the General Homecare Contracts Management team.
• Scheduling Allied Health Services for clients – sending referrals, confirming scheduled visits with contractors and clients, rescheduling and managing late visits or cancellations, documentation and reports.
• Scheduling External Contractors – services related to one-off jobs; cleaning, gardening, and other ad hoc jobs that are approved by the Care Partner.
• Soliciting Quotes – related to allied health recommendations or contractors, contacting equipment suppliers and following up on orders for aids, equipment and service schedules.
• Ongoing or recurring Orders – managing a calendar of ongoing schedules of orders for clients (e.g. for incontinence aids) and placing orders as needed via contractors’ portals.
• Entering details into a new client’s Help Plan from statutory reports and discharge summaries
• Case noting and documentation of communication, emails, reports, and forms in CRM and SharePoint.

Conhecimentos

Clinical background

Allied Health background

Stakeholder management

IT proficiency

Formação académica

Nursing or allied health degree

Ferramentas

Outlook

Teams

SharePoint

CRM systems

Descrição da oferta de emprego

Shore360 is a 100% Australian-owned BP firm based in the Philippines, providing customized staffing and administrative support for international companies, handling recruitment, HR, IT, and office facilities so clients can focus on core business.

The SAH Admin Support Officer will complement our service delivery by supporting administrative tasks that enhance timelines and contribute to a positive client experience.