Telecom Customer Support Pro - Growth & Perks

Recruitify_HR; Valenzuela; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Paid training

13th month pay

HMO coverage upon regularization

SSS PAG-IBIG PhilHealth

Job summary

Recruitify_HR in the Philippines is hiring Customer Service Representatives to join our Telecommunications Account. Fresh graduates and job seekers are welcome to apply for a stable career path with growth opportunities.

You will handle inbound calls about telecom products, billing, and technical concerns, maintain documentation, and provide courteous service while working on shifting schedules onsite in Metro Manila.

Qualifications

• Must be 18 years old or older.
• Strong oral and written English communication skills.
• Willing to work onsite and on a shifting schedule (including holidays and weekends).
• Must currently reside in Metro Manila.

Responsibilities

• Handle inbound calls to assist customers with telecom products, billing, services, and technical concerns
• Deliver accurate information and offer effective solutions
• Provide professional, courteous, and efficient customer service
• Manage customer complaints and work toward quick resolution
• Maintain proper documentation of each interaction in the system

Skills

English communication

Customer service

Education

High School Graduate (Old Curriculum or SHS New Curriculum)

College undergraduates welcome

Job description

Recruitify_HR in the Philippines is hiring Customer Service Representatives to join our Telecommunications Account. Fresh graduates and job seekers are welcome to apply for a stable career path with growth opportunities.

You will handle inbound calls about telecom products, billing, and technical concerns, maintain documentation, and provide courteous service while working on shifting schedules onsite in Metro Manila.