Telco Non-Voice CSR: Paid Training, Growth & Benefits

Recruitify_HR; Quezon City; On-site; PHP 246,000 - 290,000; Full time

Benefits offered by this job

Paid training

Competitive salary

Performance bonuses

13th Month Pay

HMO coverage

SSS/Pag-IBIG/PhilHealth

Career growth

Inclusive workplace

Job summary

Recruitify_HR is hiring Customer Service Representatives to join our Telecommunications Account in Metro Manila. Fresh graduates and first-time job seekers are welcome, with a path to a stable career built on growth, teamwork, and performance.

You will handle inbound calls, provide accurate information, and resolve issues with courtesy and efficiency. Training is paid and you will receive a full salary during onboarding, with opportunities for bonuses and career advancement.

Qualifications

• Strong oral and written English communication skills.
• Willing to work onsite and on shifting schedule (including holidays and weekends).
• Must currently reside in Metro Manila.

Responsibilities

• Handle inbound calls to assist customers with telecom products, billing, services, and technical concerns.
• Deliver accurate information and offer effective solutions.
• Provide professional, courteous, and efficient customer service.
• Manage customer complaints and work toward quick resolution.
• Maintain proper documentation of each interaction in the system.

Skills

English communication

Education

High School Graduate or SHS graduate

College undergraduate

Job description

Recruitify_HR is hiring Customer Service Representatives to join our Telecommunications Account in Metro Manila. Fresh graduates and first-time job seekers are welcome, with a path to a stable career built on growth, teamwork, and performance.

You will handle inbound calls, provide accurate information, and resolve issues with courtesy and efficiency. Training is paid and you will receive a full salary during onboarding, with opportunities for bonuses and career advancement.