Nightshift Telco CSR - Onsite Support with Great Benefits

TTEC Customer Care Management Philippines Inc; Quezon City; Vor Ort; PHP 223.000 - 357.000; Vollzeit

Benefits dieser Stelle

Health benefits

Tuition reimbursement

PTO

Wellness incentives

Zusammenfassung

TTEC is hiring a Customer Service Representative for the night shift, onsite in Novaliches, Quezon City. You will assist customers by providing timely answers, advising on products, and resolving issues with a positive, customer-focused approach.

Join a global team with supportive culture and a benefits package based on position, including potential PTO, tuition reimbursement, and health/wellness incentives.

Qualifikationen

• Senior high school completion or two years in college required.
• At least 3 months of BPO experience.
• Excellent verbal communication and business writing skills.
• Ability to recognize, apply and explain product or service knowledge.
• Computer experience required.

Aufgaben

• Answer incoming communications from customers.
• Research to provide answers and resolve customer issues.

Kenntnisse

Verbal communication

Business writing

Product knowledge

Computer literacy

BPO experience

Ausbildung

Senior high school or 2 years in college

Jobbeschreibung

TTEC is hiring a Customer Service Representative for the night shift, onsite in Novaliches, Quezon City. You will assist customers by providing timely answers, advising on products, and resolving issues with a positive, customer-focused approach.

Join a global team with supportive culture and a benefits package based on position, including potential PTO, tuition reimbursement, and health/wellness incentives.