Nightshift Telco Customer Specialist - Onsite

TTEC; Quezon City; On-site; PHP 240,000 - 300,000; Full time

Benefits offered by this job

Benefits package

Job summary

TTEC is seeking a Customer Service Representative for the night shift to work onsite in Novaliches, Quezon City. The role focuses on helping customers, resolving issues, and delivering exceptional service while leveraging product knowledge and strong communication skills.

Ideal candidates have completed senior high school or two years in college and at least 3 months of BPO experience, with proficient computer skills and a commitment to professional growth within a supportive environment.

Qualifications

• Completed senior high school or two years in college.
• At least 3 months of BPO experience.
• Excellent verbal communication and business writing skills.
• Proficient in computer use.

Responsibilities

• Answer incoming customer communications.
• Research to provide answers and resolve customer issues.
• Utilize product knowledge to assist customers.

Skills

Verbal communication

Business writing

Research skills

Product knowledge

Computer literacy

BPO experience

Education

Senior high school or two years in college

Tools

Microsoft Office

Job description

TTEC is seeking a Customer Service Representative for the night shift to work onsite in Novaliches, Quezon City. The role focuses on helping customers, resolving issues, and delivering exceptional service while leveraging product knowledge and strong communication skills.

Ideal candidates have completed senior high school or two years in college and at least 3 months of BPO experience, with proficient computer skills and a commitment to professional growth within a supportive environment.