Night Shift Telco Support Specialist — Novaliches

TTEC; Quezon City; On-site; PHP 180,000 - 240,000; Full time

Benefits offered by this job

Paid time off

Tuition reimbursement

Health and wellness benefits

Career development

Job summary

TTEC is seeking a Customer Service Representative for the Nightshift, working onsite in Novaliches, Quezon City. You will join a global team delivering exceptional customer experiences in a dynamic environment.

The role emphasizes handling inquiries, researching solutions, and communicating clearly. Training and career development are available within an inclusive culture with a benefits package based on position.

Qualifications

• Completed senior high school or two years in college.
• At least 3 months of BPO experience.
• Excellent verbal communication and business writing skills.
• Ability to apply product or service knowledge.
• Proficient computer skills.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Verbal communication

Written communication

Research skills

Computer literacy

Education

Senior high school or 2 years in college

Job description

TTEC is seeking a Customer Service Representative for the Nightshift, working onsite in Novaliches, Quezon City. You will join a global team delivering exceptional customer experiences in a dynamic environment.

The role emphasizes handling inquiries, researching solutions, and communicating clearly. Training and career development are available within an inclusive culture with a benefits package based on position.