Nightshift Onsite Customer Care Pro — Growth & Perks

TTEC; Quezon City; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

Health benefits

PTO

Tuition reimbursement

Job summary

TTEC in Novaliches, Quezon City, is hiring a Customer Service Representative for the night shift to assist customers and resolve inquiries with empathy.

You will handle incoming communications, conduct product research, and use your writing and verbal skills to deliver exceptional service.

The role offers on-site work with opportunities to grow in a caring, team-driven environment and competitive benefits.

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Verbal communication

Business writing

Product knowledge

Computer literacy

Education

Senior high school or two years in college

Job description

TTEC in Novaliches, Quezon City, is hiring a Customer Service Representative for the night shift to assist customers and resolve inquiries with empathy.

You will handle incoming communications, conduct product research, and use your writing and verbal skills to deliver exceptional service.

The role offers on-site work with opportunities to grow in a caring, team-driven environment and competitive benefits.