Night Shift CSR – Onsite Novaliches | PTO & Wellness

TTEC; Quezon City; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

Health and wellness incentives

Tuition reimbursement

PTO

Job summary

TTEC is hiring a Customer Service Representative for night shift, on-site in Novaliches, Quezon City. You’ll help customers by answering inquiries, researching solutions, and delivering friendly, effective support that elevates the customer experience.

The role requires a high school diploma or some college, and at least 3 months of BPO experience, with strong written and verbal communication and solid computer skills. Growth and benefits accompany the position.

Qualifications

• Completed senior high school or two years in college.
• At least 3 months of BPO experience.
• Strong verbal communication and business writing.
• Ability to explain product or service knowledge clearly.
• Proficient with computer systems.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers and resolve issues.

Skills

Verbal communication

Business writing

Customer service mindset

Education

Senior high school diploma or some college

Tools

Computer proficiency

Job description

TTEC is hiring a Customer Service Representative for night shift, on-site in Novaliches, Quezon City. You’ll help customers by answering inquiries, researching solutions, and delivering friendly, effective support that elevates the customer experience.

The role requires a high school diploma or some college, and at least 3 months of BPO experience, with strong written and verbal communication and solid computer skills. Growth and benefits accompany the position.