Nightshift CSR — Onsite Novaliches | Growth & Benefits

TTEC; Quezon City; On-site; PHP 201,000 - 268,000; Full time

Job summary

TTEC in the Philippines is hiring a Customer Service Representative for night shift, onsite in Novaliches, Quezon City. You'll help customers with empathy, resolve issues, and ensure a positive experience.

The role emphasizes clear written and verbal communication, product knowledge, and efficient problem solving. Onsite presence and a customer-focused mindset are key.

Join a supportive team with opportunities for growth and a benefits package based on position.

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Verbal communication

Business writing

Computer literacy

Education

Senior high school or some college

Job description

TTEC in the Philippines is hiring a Customer Service Representative for night shift, onsite in Novaliches, Quezon City. You'll help customers with empathy, resolve issues, and ensure a positive experience.

The role emphasizes clear written and verbal communication, product knowledge, and efficient problem solving. Onsite presence and a customer-focused mindset are key.

Join a supportive team with opportunities for growth and a benefits package based on position.