Nightshift Telco Support Specialist - Onsite (Novaliches)

TTEC; Quezon City; Presencial; PHP 201.000 - 312.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

PTO

Tuition reimbursement

Health and wellness incentives

Descripción de la vacante

TTEC is hiring a Customer Service Representative for night shift, onsite at Novaliches, Quezon City. You’ll help customers by answering inquiries, researching solutions, and delivering a positive service experience.

Strong communication and writing skills, plus basic computer skills, are important as you support our customers in a fast-paced environment. Join a team that values care, collaboration, and customer excellence while enjoying opportunities for development and a supportive workplace

Formación

• Senior high school diploma or 2 years of college.
• At least 3 months of BPO experience.
• Strong verbal communication and business writing.
• Knowledge of products/services and ability to explain them.
• Basic computer skills.

Responsabilidades

• Answer incoming communications from customers.
• Conduct research to resolve customer issues.
• Provide helpful product/service information with a positive attitude.

Conocimientos

Verbal communication

Business writing

Computer skills

Product knowledge

Educación

Senior high school or 2 years college

Descripción del empleo

TTEC is hiring a Customer Service Representative for night shift, onsite at Novaliches, Quezon City. You’ll help customers by answering inquiries, researching solutions, and delivering a positive service experience.

Strong communication and writing skills, plus basic computer skills, are important as you support our customers in a fast-paced environment. Join a team that values care, collaboration, and customer excellence while enjoying opportunities for development and a supportive workplace