Nightshift Telco Support Specialist – Novaliches (Onsite)

TTEC; Quezon City; Vor Ort; PHP 212.000 - 290.000; Vollzeit

Benefits dieser Stelle

Career development opportunities

Inclusive culture

Global learning team

Health and wellness benefits

Zusammenfassung

TTEC is hiring a Customer Service Representative for the night shift, onsite in Novaliches, Quezon City. You’ll assist customers, research issues, and provide solutions with a friendly, helpful demeanor.

Ideal candidates have completed high school or two years of college, at least 3 months BPO experience, and strong English written and verbal communication. Basic computer skills are required and you’ll be part of a supportive team in a growth-focused environment.

Qualifikationen

• Must have completed senior high school or two years in college.
• At least 3 months of BPO experience.
• Strong verbal communication and business writing skills.
• Ability to understand and explain products or services.
• Computer experience and basic IT literacy.

Aufgaben

• Answer incoming communications from customers.
• Conduct research to provide answers and resolve issues for customers.

Kenntnisse

Verbal communication

Business writing

Product knowledge

Computer skills

BPO experience (3 months)

Ausbildung

Senior high school or 2 years college

Jobbeschreibung

TTEC is hiring a Customer Service Representative for the night shift, onsite in Novaliches, Quezon City. You’ll assist customers, research issues, and provide solutions with a friendly, helpful demeanor.

Ideal candidates have completed high school or two years of college, at least 3 months BPO experience, and strong English written and verbal communication. Basic computer skills are required and you’ll be part of a supportive team in a growth-focused environment.