Nightshift Onsite Customer Service Specialist

TTEC; Quezon City; On-site; PHP 223,000 - 290,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health & wellness incentives

Job summary

TTEC in Quezon City is hiring a Customer Service Representative for the night shift, onsite at Novaliches. You will assist customers, provide swift resolutions, and help deliver an exceptional experience.

Ideal candidates have strong communication, basic product knowledge, and computer skills, with at least 3 months in BPO. Join a global leader known for its award-winning workplace culture.

Qualifications

• Must have at least 3 months of BPO experience.
• Excellent verbal communication and business writing skills.
• Able to recognize, apply and explain product or service knowledge.
• Proficient with computers and keyboard skills.

Responsibilities

• Answer incoming communications from customers.
• Research to provide answers for customers to resolve issues.

Skills

BPO experience

Verbal communication

Business writing

Product knowledge

Computer literacy

Education

Senior high school / two years college

Job description

TTEC in Quezon City is hiring a Customer Service Representative for the night shift, onsite at Novaliches. You will assist customers, provide swift resolutions, and help deliver an exceptional experience.

Ideal candidates have strong communication, basic product knowledge, and computer skills, with at least 3 months in BPO. Join a global leader known for its award-winning workplace culture.