Nightshift Telco Customer Service – Onsite

TTEC; Quezon City; On-site; PHP 246,000 - 312,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC in the Philippines is hiring a Customer Service Representative for night shift to be onsite in Novaliches. You will help customers by providing quick answers and compassionate product guidance, and work to resolve issues with a smile.

Join a people-first culture with opportunities for development, a supportive team, and a comprehensive benefits package. Prior experience in BPO and strong written/verbal communication are valued.

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Verbal communication

Business writing

Product knowledge

Computer experience

Education

Senior high school or two years in college

Job description

TTEC in the Philippines is hiring a Customer Service Representative for night shift to be onsite in Novaliches. You will help customers by providing quick answers and compassionate product guidance, and work to resolve issues with a smile.

Join a people-first culture with opportunities for development, a supportive team, and a comprehensive benefits package. Prior experience in BPO and strong written/verbal communication are valued.