Night-Shift Logistics & Pickup Specialist

Acquire Intelligence; Eastern Manila District; On-site; PHP 300,000 - 420,000; Full time

Benefits offered by this job

HMO coverage for you and your family

Epic Yearly Kick-Off Parties with bigs

Value Awards – recognition of your win

Internal promotions and career growth

Meaningful work with supportive teams

Job summary

Acquire Intelligence is hiring a Customer Service Representative for Logistics & Pickup Support in Ortigas, Pasig City. This onsite role is a full-time night shift, focusing on coordinating live pickup logistics, updating statuses, and ensuring smooth handoffs from purchase to pickup.

You will manage schedules, confirm site details, share necessary documents, and follow up on pending items while collaborating with internal teams and customers to maintain accurate records and timely responses.

Qualifications

• At least 1 year of BPO customer service, logistics, scheduling, order support, or delivery support experience.
• Comfortable coordinating customer requests and updating systems at the same time.
• Able to work within defined turnaround times and follow up on open items.
• Experience with pickup, delivery, logistics, auction, marketplace, order-management, or asset-related support is a plus.

Responsibilities

• Coordinate live pickup scheduling and logistics details.
• Notify buyers and internal teams to confirm or correct site details.
• Update status and records to reflect pickups and follow-ups within SLAs.
• Send required site access forms and complete agreement handling within SLA.

Skills

Customer service

Logistics coordination

Scheduling

Order support

Delivery support

Tools

Salesforce

CRM tools

Scheduling tools

Job description

Acquire Intelligence is hiring a Customer Service Representative for Logistics & Pickup Support in Ortigas, Pasig City. This onsite role is a full-time night shift, focusing on coordinating live pickup logistics, updating statuses, and ensuring smooth handoffs from purchase to pickup.

You will manage schedules, confirm site details, share necessary documents, and follow up on pending items while collaborating with internal teams and customers to maintain accurate records and timely responses.