Night-Shift IT Support Engineer (L3)

TGT Global; Quezon City; On-site; PHP 420,000 - 660,000; Full time

Benefits offered by this job

Night shift differential

Overtime pay

Bonuses

Referral incentives

Daytime hours free for personal commt.

Fewer commute traffic jams

HMO from Day 1 with dependent & dental

Psychiatric & medicine support

Flu shots

Life insurance

24 PTOs

Annual appraisals

Awards

Referral programs

Free daily meals & treats

Career development

Certifications

Overseas training

Vibrant office culture

Eastwood site

Job summary

TGT Global in Eastwood invites an experienced Level 3 IT Support Engineer to deliver comprehensive technical support to MSP partners and their clients. The role focuses on systems and network management, problem solving, and effective communication in English.

You'll work in a modern, tech-forward environment with opportunities for career development, certifications, and overseas training, all within a vibrant office culture that values quality service.

Qualifications

• At least 5 years in a senior role with advanced technical expertise.

Responsibilities

• Maintain and secure network infrastructure including firewalls, routers, and switches.
• Configure routing protocols, perform firmware upgrades, and ensure network reliability.
• Monitor and troubleshoot network performance and connectivity issues.
• Deploy, migrate, and maintain systems with regular patch management.
• Manage Windows Servers (2012–2019): AD, Azure AD, DNS, DHCP, and Exchange/M365.
• Administer virtual environments using VMware and Hyper-V.
• Oversee backup systems and storage solutions.
• Escalate unresolved issues to the appropriate support teams.
• Recommend system and process improvements to enhance service quality and client satisfaction.

Skills

Problem solving

Communication

Willingness to learn

Senior-level experience

Tools

Windows Server (2012–2019)

AD/Azure AD

DNS/DHCP

Exchange/M365

VMware

Hyper-V

Firewall/Router/Switch

Job description

TGT Global in Eastwood invites an experienced Level 3 IT Support Engineer to deliver comprehensive technical support to MSP partners and their clients. The role focuses on systems and network management, problem solving, and effective communication in English.

You'll work in a modern, tech-forward environment with opportunities for career development, certifications, and overseas training, all within a vibrant office culture that values quality service.