Night-Shift L2 IT Support Engineer — MSP Growth in Alabang

TGT Global; Muntinlupa; Hybrid; PHP 350,000 - 650,000; Full time

Benefits offered by this job

Night shift pay

Overtime pay

Bonuses

Referral incentives

Free daily meals

HMO from day 1

Life insurance

PTO days

Job summary

TGT Global in Alabang is seeking an experienced L2 IT Support Engineer to join our MSP team. You'll resolve incidents, monitor systems, and support clients in the US, UK, and NZ.

Adept communicator with 3+ years in IT support, you know Active Directory, Microsoft 365, firewalls, and Windows Server. Night shifts offer a quieter environment, with comprehensive benefits and career growth at TGT Global.

Qualifications

• 3+ years in IT support or similar technical support role.
• Proficient with AD, O365, and Windows Server administration.
• Strong communication and problem-solving skills.

Responsibilities

• Incident management and ticket resolutions for workstations, servers, and networks.
• System monitoring and proactive issue identification across IT environments.
• Documentation and knowledge sharing of solutions.

Skills

3+ years IT support experience

Excellent communication

Problem-solving

Tools

Active Directory

Microsoft O365

BrightGauge

ITGlue

AutoTask/ConnectWise

Fortinet Firewalls

Windows Server Administration

Job description

TGT Global in Alabang is seeking an experienced L2 IT Support Engineer to join our MSP team. You'll resolve incidents, monitor systems, and support clients in the US, UK, and NZ.

Adept communicator with 3+ years in IT support, you know Active Directory, Microsoft 365, firewalls, and Windows Server. Night shifts offer a quieter environment, with comprehensive benefits and career growth at TGT Global.