Night-Shift Customer Experience & Order Support Specialist

onsemi; Philippines; On-site; PHP 201,000 - 335,000; Full time

Job summary

A semiconductor technology firm in the Philippines is seeking a candidate for Customer Service Operations support. Responsibilities include managing order-related communications and updates, contributing to operational shifts, and assisting during system transitions. The ideal candidate will possess a business management degree, proficiency in Excel, and strong communication skills. Experience with Salesforce CRM is a plus. This full-time role operates on a night shift.

Qualifications

• Graduate of any 4 or 5 year college degree with high relations to business management.
• Knowledge on basic semiconductor process and terminologies is an advantage.
• Experience on Salesforce CRM tool is an advantage.

Responsibilities

• Support Customer Service Operations on non-critical deliverables.
• Update customer portal and manage order tagging.
• Assist during Goldmine R2 transition.

Skills

Proficient in Excel

High written and verbal communication

Knowledge on semiconductor processes

Education

Graduate of any 4 or 5 year college degree

Tools

Salesforce CRM

Job description

A semiconductor technology firm in the Philippines is seeking a candidate for Customer Service Operations support. Responsibilities include managing order-related communications and updates, contributing to operational shifts, and assisting during system transitions. The ideal candidate will possess a business management degree, proficiency in Excel, and strong communication skills. Experience with Salesforce CRM is a plus. This full-time role operates on a night shift.