Night Shift Customer Support Specialist

Onsemi; Philippines; On-site; PHP 279,000 - 390,600; Full time

Job summary

A leading semiconductor company in the Philippines seeks a candidate to support customer service operations during the Goldmine R2 transition. The role involves order management, customer portal updates, and more. Candidates must be graduates of a 4 or 5 year degree program, have proficiency in Excel, and strong communication skills. Knowledge of semiconductor processes and experience with Salesforce CRM are advantageous. The position requires a night shift work schedule.

Qualifications

• Graduates with degrees related to business management or engineering.
• Knowledge of basic semiconductor processes and terminologies.
• Experience with Salesforce CRM is advantageous.

Responsibilities

• Support customer service operations related to order management.
• Assist with line down registration and request for quotes.
• Update customer portal and tag orders in the system.

Skills

Excel proficiency

Written communication

Verbal communication

Flexible in shift schedules

Education

Graduate of any 4 or 5 year college degree

Tools

Salesforce CRM

Job description

A leading semiconductor company in the Philippines seeks a candidate to support customer service operations during the Goldmine R2 transition. The role involves order management, customer portal updates, and more. Candidates must be graduates of a 4 or 5 year degree program, have proficiency in Excel, and strong communication skills. Knowledge of semiconductor processes and experience with Salesforce CRM are advantageous. The position requires a night shift work schedule.