Night-Shift Customer Support Specialist

Risewave Consulting Inc.; Quezon City; On-site; PHP 279,000 - 390,600; Full time

Job summary

A customer service consultancy in Quezon City is seeking customer service representatives to provide excellent support with adherence to service level agreements. Candidates should be college undergraduates or graduates with at least one year of experience in the financial, healthcare, or insurance sectors. Strong communication skills and willingness to work shifting schedules, including holidays, are required. This is an onsite role offering a dynamic work environment.

Qualifications

• Open to college undergraduates or graduates.
• At least 1 year of experience in financial, healthcare, or insurance sectors.
• Strong verbal and written communication skills.

Responsibilities

• Provide excellent customer service support according to service level agreements.
• Ensure high-quality interactions with customers.
• Meet quantitative performance standards.
• Resolve inquiries in a timely and professional manner.

Skills

Customer service orientation

Communication skills

Education

College degree or equivalent

Job description

A customer service consultancy in Quezon City is seeking customer service representatives to provide excellent support with adherence to service level agreements. Candidates should be college undergraduates or graduates with at least one year of experience in the financial, healthcare, or insurance sectors. Strong communication skills and willingness to work shifting schedules, including holidays, are required. This is an onsite role offering a dynamic work environment.