Night Shift Customer Support Specialist

3o-BPO Incorporated; Manila; On-site; PHP 279,000 - 390,600; Full time

Job summary

A customer support services company in Metro Manila is seeking a motivated customer support representative to assist customers with inquiries and provide exceptional service. The ideal candidate must have customer service experience and good communication skills, be proficient in English, and be amenable to working on a graveyard shift (4 nights a week/32 hours a week). In this role, you will resolve customer issues efficiently and maintain accurate records of interactions.

Qualifications

• Has related customer service experience.
• Good communication skills; proficient in written and spoken English language.
• Amenable to working on a graveyard shift (4 nights a week/32 hours a week).

Responsibilities

• Assist customers with inquiries and provide exceptional service.
• Resolve customer issues efficiently and effectively.
• Maintain accurate records of customer interactions and transactions.

Skills

Customer service experience

Good communication skills

Proficient in English

Job description

A customer support services company in Metro Manila is seeking a motivated customer support representative to assist customers with inquiries and provide exceptional service. The ideal candidate must have customer service experience and good communication skills, be proficient in English, and be amenable to working on a graveyard shift (4 nights a week/32 hours a week). In this role, you will resolve customer issues efficiently and maintain accurate records of interactions.