Network Operations Engineer — Monitoring & Incident Response

Avensys Consulting Pte Ltd; Metro Manila; On-site; PHP 2,938,000 - 5,387,000; Full time

Job summary

Avensys Consulting Pte Ltd, headquartered in Singapore, seeks a Network Engineer – Operations Support to monitor, maintain, and troubleshoot enterprise network infrastructure, ensuring high availability, performance, and security across LAN, WAN, WLAN, routers, switches, firewalls, and related services.

Responsibilities include monitoring performance, troubleshooting incidents, configuring devices, supporting incident and change processes, performing RCA, maintaining documentation, coordinating

Qualifications

• Diploma or Bachelor's degree in IT, Computer Science, or a related field.
• Experience supporting enterprise network environments.
• Strong knowledge of TCP/IP, routing and switching, LAN/WAN, WLAN, VPN, DNS, DHCP, and firewalls.
• ITIL-based service management understanding and strong troubleshooting, analytical, and communication skills.

Responsibilities

• Monitor network performance and proactively identify and resolve network issues.
• Troubleshoot network incidents, outages, and connectivity problems.
• Configure, maintain, and upgrade routers, switches, firewalls, and load balancers.
• Support incident, problem, change, and capacity management processes.
• Perform Root Cause Analysis (RCA) and implement corrective actions.
• Maintain network documentation, diagrams, and operational procedures.
• Coordinate with vendors, service providers, and internal teams to resolve issues.
• Support vulnerability remediation, patch management, and network security compliance.
• Participate in on-call support and major incident management as required.

Skills

TCP/IP routing

Troubleshooting

Communication skills

On-call support

Vendor coordination

Education

Diploma or Bachelor's degree in IT/CS

Tools

Cisco

Aruba

Fortinet

Palo Alto

Job description

Avensys Consulting Pte Ltd, headquartered in Singapore, seeks a Network Engineer – Operations Support to monitor, maintain, and troubleshoot enterprise network infrastructure, ensuring high availability, performance, and security across LAN, WAN, WLAN, routers, switches, firewalls, and related services.

Responsibilities include monitoring performance, troubleshooting incidents, configuring devices, supporting incident and change processes, performing RCA, maintaining documentation, coordinating