Network Operations Engineer (Hybrid) – Incidents & Security

Avensys Consulting Pte Ltd; Batangas City; Hybrid; PHP 300,000 - 600,000; Full time

Job summary

Avensys Consulting Pte Ltd is seeking a Network Engineer - Operations Support to maintain and enhance the organization’s network infrastructure. This hybrid role covers LAN/WAN, wireless, firewalls, routers, switches, and security compliance, with on-call support as needed.

The position requires a bachelor’s degree in IT/CS or related field and hands-on experience with enterprise networks, Cisco/Aruba/Fortinet/Palo Alto platforms, and ITIL processes.

Qualifications

• Bachelor’s degree or diploma in Information Technology, Computer Science, or related field.
• Experience supporting enterprise network environments.
• Knowledge of TCP/IP, routing and switching, VPN, DNS, DHCP, WLAN, and firewall technologies.

Responsibilities

• Monitor network performance and proactively identify potential issues.
• Troubleshoot and resolve network incidents, outages, and connectivity problems.
• Perform configuration, maintenance, and upgrades of network devices including routers, switches, firewalls, and load balancers.
• Support network change, incident, problem, and capacity management processes.
• Conduct root cause analysis (RCA) and implement corrective actions for recurring issues.
• Maintain network documentation, diagrams, and operational procedures.
• Collaborate with vendors, service providers, and internal teams to resolve complex technical issues.
• Support vulnerability remediation, patch management, and network security compliance activities.
• Participate in on-call support and major incident management when required

Skills

Analytical skills

Troubleshooting

Communication skills

Education

Bachelor's degree or diploma in IT/CS or related field

Tools

Cisco

Aruba

Fortinet

Palo Alto

CCNP

Fortinet NSE/FCP

ITIL Foundation

Job description

Avensys Consulting Pte Ltd is seeking a Network Engineer - Operations Support to maintain and enhance the organization’s network infrastructure. This hybrid role covers LAN/WAN, wireless, firewalls, routers, switches, and security compliance, with on-call support as needed.

The position requires a bachelor’s degree in IT/CS or related field and hands-on experience with enterprise networks, Cisco/Aruba/Fortinet/Palo Alto platforms, and ITIL processes.