NETWORK ENGINEER BATANGAS

Strategic Networks Inc. Recruitment; Batangas City; Vor Ort; PHP 420.000 - 620.000; Vollzeit

Zusammenfassung

Strategic Networks Inc. Recruitment is seeking a Network Engineer - Operations Support to maintain, monitor, and support our network infrastructure for high availability and security.

You will manage LAN/WAN, wireless, firewalls, routers, and switches, ensuring SLA compliance and robust network operations in the Philippines. Strong troubleshooting, documentation, and collaboration with vendors are essential for success.

Qualifikationen

• Bachelor's degree in IT/CS or related field.
• Experience supporting enterprise network environments.
• Solid knowledge of TCP/IP, routing & switching, VPN, DNS/DHCP, WLAN and firewall tech.
• Familiarity with Cisco, Aruba, Fortinet or Palo Alto platforms.
• Understanding of ITIL service management.

Aufgaben

• Monitor network performance and proactively identify issues.
• Troubleshoot and resolve network incidents and outages.
• Configure, maintain, and upgrade routers, switches, firewalls, and load balancers.
• Support change, incident, problem, and capacity management processes.
• Document networks and operational procedures.
• Collaborate with vendors and internal teams to resolve issues.
• Assist in vulnerability remediation and patch management.
• Participate in on-call support and major incident management when required.

Kenntnisse

TCP/IP

Routing & Switching

VPN

DNS/DHCP

WLAN

Firewall technologies

ITIL processes

Analytical skills

Communication skills

Ausbildung

Bachelor's degree in Information Technology or Computer Science

Tools

Cisco

Aruba

Fortinet

Palo Alto

Jobbeschreibung

Job Summary The Network Engineer - Operations Support is responsible for maintaining, monitoring, and supporting the organization's network infrastructure to ensure high availability, performance, and security. The role provides operational support for LAN, WAN, wireless, firewalls, routers, switches, and network-related services while ensuring compliance with service levels and operational procedures.

Key Responsibilities

• Monitor network performance and proactively identify potential issues.
• Troubleshoot and resolve network incidents, outages, and connectivity problems.
• Perform configuration, maintenance, and upgrades of network devices including routers, switches, firewalls, and load balancers.
• Support network change, incident, problem, and capacity management processes.
• Conduct root cause analysis (RCA) and implement corrective actions for recurring issues.
• Maintain network documentation, diagrams, and operational procedures.
• Collaborate with vendors, service providers, and internal teams to resolve complex technical issues.
• Support vulnerability remediation, patch management, and network security compliance activities.
• Participate in on-call support and major incident management when required.

Required Skills & Qualifications

• Bachelor's degree or diploma in Information Technology, Computer Science, or related field.
• Experience supporting enterprise network environments.
• Knowledge of TCP/IP, routing and switching, VPN, DNS, DHCP, WLAN, and firewall technologies.
• Familiarity with Cisco, Aruba, Fortinet, Palo Alto, or similar networking platforms.
• Understanding of ITIL service management processes.
• Strong analytical, troubleshooting, and communication skills.

Preferred Certifications

• Cisco Certified Network Professional (CCNP)