Network Engineer – Operations Support

Avensys Consulting Pte Ltd; Metro Manila; Presencial; PHP 2.938.000 - 5.387.000; Jornada completa

Descripción de la vacante

Avensys Consulting Pte Ltd, headquartered in Singapore, seeks a Network Engineer – Operations Support to monitor, maintain, and troubleshoot enterprise network infrastructure, ensuring high availability, performance, and security across LAN, WAN, WLAN, routers, switches, firewalls, and related services.

Responsibilities include monitoring performance, troubleshooting incidents, configuring devices, supporting incident and change processes, performing RCA, maintaining documentation, coordinating

Formación

• Diploma or Bachelor's degree in IT, Computer Science, or a related field.
• Experience supporting enterprise network environments.
• Strong knowledge of TCP/IP, routing and switching, LAN/WAN, WLAN, VPN, DNS, DHCP, and firewalls.
• ITIL-based service management understanding and strong troubleshooting, analytical, and communication skills.

Responsabilidades

• Monitor network performance and proactively identify and resolve network issues.
• Troubleshoot network incidents, outages, and connectivity problems.
• Configure, maintain, and upgrade routers, switches, firewalls, and load balancers.
• Support incident, problem, change, and capacity management processes.
• Perform Root Cause Analysis (RCA) and implement corrective actions.
• Maintain network documentation, diagrams, and operational procedures.
• Coordinate with vendors, service providers, and internal teams to resolve issues.
• Support vulnerability remediation, patch management, and network security compliance.
• Participate in on-call support and major incident management as required.

Conocimientos

TCP/IP routing

Troubleshooting

Communication skills

On-call support

Vendor coordination

Educación

Diploma or Bachelor's degree in IT/CS

Herramientas

Cisco

Aruba

Fortinet

Palo Alto

Descripción del empleo

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are seeking a skilled Network Engineer – Operations Support to monitor, maintain, and troubleshoot enterprise network infrastructure, ensuring high availability, performance, and security across LAN, WAN, WLAN, routers, switches, firewalls, and related network services.

Key Responsibilities

• Monitor network performance and proactively identify and resolve network issues.
• Troubleshoot network incidents, outages, and connectivity problems.
• Configure, maintain, and upgrade routers, switches, firewalls, and load balancers.
• Support incident, problem, change, and capacity management processes.
• Perform Root Cause Analysis (RCA) and implement corrective actions.
• Maintain network documentation, diagrams, and operational procedures.
• Coordinate with vendors, service providers, and internal teams to resolve technical issues.
• Support vulnerability remediation, patch management, and network security compliance.
• Participate in on-call support and major incident management as required.

Required Skills and Qualifications

• Diploma or Bachelor's degree in IT, Computer Science, or a related field.
• Experience supporting enterprise network environments.
• Strong knowledge of TCP/IP, routing and switching, LAN/WAN, WLAN, VPN, DNS, DHCP, and firewalls.
• Hands-on experience with networking platforms such as Cisco, Aruba, Fortinet, or Palo Alto.
• Understanding of ITIL-based service management processes.
• Strong troubleshooting, analytical, and communication skills.

Preferred Certifications

• CCNA or CCNP
• Fortinet NSE / FCP
• ITIL Foundation

Key Skills:

Network Operations, Routing & Switching, Firewall, LAN/WAN, VPN, Network Troubleshooting, Incident Management, RCA.

What's ON OFFER:

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

CONSULTANT DETAILS:

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