Network Operations Engineer: Reliability & Incidents

IT Managers Inc.; Batangas City; Sur place; PHP 420 000 - 750 000; Plein temps

Résumé du poste

IT Managers Inc. is seeking a Network Engineer – Operations Support with 3–5 years of experience to maintain, monitor, and support enterprise networks.

You will ensure network availability, performance, and security across the organization and collaborate with vendors and internal teams. Responsibilities include monitoring, troubleshooting incidents, configuring devices, handling on-call support, and maintaining documentation and RCA actions.

Qualifications

• 3–5 years of experience in network engineering or enterprise operations.
• Bachelor's degree or diploma in IT or related field.
• Experience supporting enterprise network environments.
• Strong knowledge of TCP/IP, routing and switching, VPN, DNS, DHCP, WLAN, and firewall technologies.
• Experience or familiarity with Cisco, Aruba, Fortinet, Palo Alto.
• Understanding of ITIL service management processes.
• Strong analytical, troubleshooting, problem-solving, and communication skills.

Responsabilités

• Monitor network performance and proactively identify potential issues.
• Troubleshoot and resolve network incidents, outages, and connectivity problems.
• Configure, maintain, and upgrade routers, switches, firewalls, and load balancers.
• Support network incident, problem, change, and capacity management.
• Perform Root Cause Analysis (RCA) and implement corrective actions for recurring issues.
• Maintain network documentation, diagrams, and operational procedures.
• Coordinate with vendors, service providers, and internal teams to resolve technical issues.
• Support vulnerability remediation, patch management, and network security compliance.
• Participate in on-call support and major incident management when required.

Connaissances

TCP/IP

Routing & Switching

VPN

DNS

DHCP

WLAN

Firewall technologies

Analytical skills

Communication skills

On-call support

Formation

Bachelor's degree or diploma in Information Technology, Computer Science, or a related field

Outils

Cisco

Aruba

Fortinet

Palo Alto

Description du poste

IT Managers Inc. is seeking a Network Engineer – Operations Support with 3–5 years of experience to maintain, monitor, and support enterprise networks.

You will ensure network availability, performance, and security across the organization and collaborate with vendors and internal teams. Responsibilities include monitoring, troubleshooting incidents, configuring devices, handling on-call support, and maintaining documentation and RCA actions.