Network Operation Engineer

Lazada; Manila; On-site; PHP 446,000 - 893,000; Full time

Job summary

Lazada in Manila, Philippines, seeks an IT Network and Systems professional to maintain, develop, troubleshoot and provision enterprise‑level infrastructure within a growing global IT team. You will monitor and resolve network and systems issues, automate tasks with Python and Ansible, and create SOPs and documentation.

The role includes 2nd line support and on‑call rotation, collaborating with a global IT team.

Qualifications

• Proficient in implementing and managing network and systems infrastructure.
• Experience with network monitoring and incident/change/problem management.
• Hands-on with Python and Ansible for automation.
• Exposure to WLAN and Linux/Windows environments.
• Excellent communication and teamwork; willingness to rotate on-call.

Responsibilities

• Monitor, diagnose and resolve network and systems problems.
• Manage crisis situations and resolve problems under pressure.
• Automate repetitive tasks using Python and Ansible.
• Produce relevant documentation and SOPs.
• Implement break-fix during incidents.
• Provide 2nd line technical support.
• Share technical knowledge with 1st line staff.

Skills

Python

Ansible

Network automation

SolarWinds

Grafana

Prometheus

DCIM tools

Routing (OSPF/BGP)

Switching (VLAN, STP, EtherChannel)

WLAN

Linux

Windows

Incident management

Change management

Problem management

On-call support

Tools

SolarWinds

Grafana

Prometheus

Job description

To efficiently andeffectively maintain, develop, troubleshoot and provision enterprise level IT Network and Systems. To work withina growing anddynamic global IT team.

RESPONSIBILITIES:

• Monitor, diagnose and resolve problems related to Network and Systems
• Manage crisissituations and work under pressure to resolve problems.
• Perform automation through python, ansible to automate repetitive tasks.
• Produce relevant documentations and SOPs.
• Implement the break fix during incidents.
• To provide 2nd line technical support.
• Provide technical expertise for 1st line IT support staff, sharing technical knowledge.

REQUIREMENT:

• Be proficient and experienced in the implementation and management of the following technical disciplines:
• Good understanding for Infra Monitoring (Solar winds, Grafana and Prometheus), and DCIMtools.
• Good Understanding Incident mgmt, Change management and Problem management.
• Good understanding of Routing (OSPF, BGP) and Switching (Vlan, VTP, STP, HSRP, EtherChannel e.t.c.)
• Hands on Network Automation (Python and Ansible).
• Exposure in WLAN technologies.
• Exposure in Linux and Windows will be added advantage.

The candidate must also:

• Have excellent communications. Be approachable and friendly.
• Be able to organize and priorities workload.
• Be able to work within a team, facilitating team interaction.
• Be willing to work rotational on call basis to support out of business hours.