MULTILINGUAL LANGUAGE - KHMER (CAMBODIA)

Gratitude Philippines; Quezon; Sur place; PHP 680 000 - 1 265 000; Plein temps

Avantages offerts par ce poste

Company Events

Free Parking

Health Insurance

Life Insurance

Paid Training

Promotion to Permanent Employee

Résumé du poste

Gratitude Philippines seeks a Multilingual Language specialist fluent in Khmer to support customer interactions onsite in Quezon City. The role requires shifting/night schedules and offers a competitive salary with a ₱20,000 sign-on bonus and ongoing incentives.

Training and client systems operate in English. You will handle inbound/outbound communications, provide support in English and Khmer, and assist with billing, product information, and account services.

Qualifications

• Fluent and natural Khmer communication for customer interactions.
• Good command of English for training and client systems.
• Open to candidates with or without BPO experience; willingness to learn.
• Understanding of Order-to-Cash (O2C) processes is preferred but not required.

Responsabilités

• Handle inbound and outbound customer interactions professionally via phone, chat, email, or other channels.
• Provide customer support in English and Khmer.
• Assist customers with account inquiries, service requests, billing, product information, and general support.
• Resolve customer concerns efficiently while delivering a positive experience.
• Communicate clearly and professionally across cultures and backgrounds.
• Document interactions using company systems and tools.
• Meet quality, productivity, attendance, and customer satisfaction goals.
• Build trust and loyalty through excellent service and problem-solving.

Connaissances

Khmer language

English proficiency

BPO experience

O2C knowledge

Description du poste

# JOB DETAILS

Job Title: Multilingual Language – Khmer (Cambodia)

Work Setup: Onsite – Quezon City

Work Schedule: Shifting / Night Shift

Salary: ₱60,946.00 – ₱113,346.00 (Salary remains negotiable)

Sign-on Bonus: ₱20,000 + Incentives

Availability: ASAP

Target Start Date: September 2026

## JOB QUALIFICATIONS

• - Open to candidates with or without BPO experience.


• - Must speak fluently and spontaneously in the Khmer language.


• - Able to use the language effectively in a professional environment.


• - Able to understand complex and extended conversations, including implied meanings.


• - Working knowledge of English is required, as training and client systems are in English.


• - The primary language for customer interaction remains the language specified in the table.


• - Previous collections experience is highly preferred but not required.


• - Understanding of the Order-to-Cash (O2C) process is highly preferred but not required.


• - Must be able to work in the Philippines with a valid working visa.


• - Temporary Resident Visa is also accepted for non-Filipino applicants.


• - Must be eligible to work in the Philippines and available to start ASAP.

##LANGUAGE SKILLS

• \\- Fluent in Khmer.

##ROLES AND RESPONSIBILITIES

• - Handle inbound and outbound customer interactions professionally through phone, chat, email, or other support channels.


• - Provide customer support in English and Khmer.


• - Assist customers with account-related inquiries, service requests, billing concerns, product information, and general support needs.


• - Resolve customer concerns efficiently while delivering a positive customer experience.


• - Communicate information clearly, accurately, and professionally across different cultures and customer backgrounds.


• - Document customer interactions accurately using company systems and tools.


• - Meet quality, productivity, attendance, and customer satisfaction goals.


• - Build trust and customer loyalty through exceptional service and problem-solving.


• - Perform other duties as assigned to support business and operational needs.

##BENEFITS

• - Company Events


• - Free Parking


• - Health Insurance


• - Life Insurance


• - Paid Training


• - Promotion to Permanent Employee