*Khmer Bilingual CSR | IQUOR QC | Onsite

Gratitude Philippines; Manila; Presencial; PHP 680.000 - 1.265.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

Life Insurance

Paid Training

Free Parking

Company Events

Promotion to Permanent Employee

Sign-On Bonus

Descripción de la vacante

IQUOR is hiring 4 Khmer multilingual agents to support an international client from Quezon City. You will provide customer support in Khmer and English via phone, chat, and email, handling inbound and outbound interactions.

Open to candidates with or without BPO experience; fluent Khmer is required. Training is in English; onsite work with a night shift is available, starting ASAP.

Formación

• Fluent in Khmer with the ability to conduct complex, professional conversations.
• Working knowledge of English for training and systems in English.
• Open to candidates with or without BPO experience.
• Preferred: prior collections experience.
• Preferred: understanding of Order-to-Cash (O2C) processes.

Responsabilidades

• Handle inbound and outbound customer interactions via phone, chat, and email.
• Provide support in Khmer and English for account inquiries, billing, service requests, and product information.
• Resolve customer concerns while delivering excellent customer experience.
• Document interactions accurately in company systems.
• Meet quality, productivity, attendance and customer satisfaction goals.
• Build trust and loyalty through professional cross-cultural communication.

Conocimientos

Khmer language

English language

BPO awareness

O2C knowledge

Descripción del empleo

*Bilingual CSR - Khmer (Cambodia) | IQUOR Quezon City | Onsite | Up to ₱113K + ₱20K Sign-On Bonus*

*Company:* IQUOR

*Location:* Quezon City - Onsite

*Job Type:* Full-time

*Work Schedule:* Shifting / Night Shift

*Salary:* ₱60,946.00 - ₱113,346.00 (Negotiable)

*Sign-On Bonus:* ₱20,000 + Incentives

*Start Date:* ASAP

*Openings:* 4 Hires

Job Overview

IQUOR is hiring 4 Khmer Multilingual Agents for an international client in Quezon City. You will provide customer support in Khmer and English via phone, chat, and email, handling inbound and outbound interactions.

Open to candidates *with or without BPO experience* - if you are fluent in Khmer, we want you!

Key Responsibilities

• Handle inbound and outbound customer interactions via phone, chat, and email
• Provide support in Khmer and English for account inquiries, billing, service requests, and product information
• Resolve customer concerns efficiently while delivering excellent customer experience
• Document interactions accurately in company systems
• Meet quality, productivity, attendance, and customer satisfaction goals
• Build trust and loyalty through professional, cross-cultural communication

Qualifications

• *Fluent in Khmer* - able to speak fluently and handle complex, professional conversations
• Working knowledge of English (training and systems are in English)
• Open to candidates with or without BPO experience
• *Preferred:* Previous collections experience
• *Preferred:* Understanding of Order-to-Cash (O2C) process
• Eligible to work in the Philippines with valid working visa. Temporary Resident Visa accepted for non-Filipino applicants
• Willing to work onsite in Quezon City on shifting / night shift
• Available to start ASAP

Benefits

• Competitive Salary up to ₱113,346.00
• ₱20,000 Sign-On Bonus + Incentives
• Health Insurance & Life Insurance
• Paid Training
• Free Parking
• Company Events
• Promotion to Permanent Employee