Multichannel Support Specialist (Voice & Non-Voice)

TaskUs; Las Piñas; Vor Ort; PHP 201.000 - 335.000; Vollzeit

Benefits dieser Stelle

Free Meal Onsite

Competitive salary with performance/in

Health and wellness benefits

Career development opportunities

Flexible working arrangements where at

Collaborative work environment

Zusammenfassung

TaskUs in Las Piñas City, Metro Manila is hiring Non Voice and Voice Account Representatives for a full-time role. You will handle customer interactions across voice, email, and chat, delivering courteous, accurate support to clients’ customers.

We welcome high school graduates with strong English, good communication, and the ability to multitask. Training is provided, and there are growth opportunities within a collaborative, inclusive team at TaskUs.

Qualifikationen

• High school diploma or equivalent required.
• No prior BPO experience required, though customer service experience is a plus.
• Strong English communication skills, both written and spoken.

Aufgaben

• Handle inbound and outbound inquiries via voice, email, chat, or other channels.
• Provide accurate, courteous responses and resolve issues promptly.
• Document interactions and maintain clear records per company standards.
• Support colleagues and escalate complex issues to supervisors as needed.
• Meet quality and performance targets.

Kenntnisse

Strong communication

Multitasking

Written English

Phone etiquette

Problem solving

Ausbildung

High school diploma

Tools

CRM software

Basic IT skills

Jobbeschreibung

TaskUs in Las Piñas City, Metro Manila is hiring Non Voice and Voice Account Representatives for a full-time role. You will handle customer interactions across voice, email, and chat, delivering courteous, accurate support to clients’ customers.

We welcome high school graduates with strong English, good communication, and the ability to multitask. Training is provided, and there are growth opportunities within a collaborative, inclusive team at TaskUs.