Customer Care Specialist - Email & Chat (Non-Voice)

TaskUs; Antipolo; On-site; PHP 223,000 - 290,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Professional growth opportunities

Inclusive workplace

Job summary

TaskUs is seeking a Teammate for the Antipolo Non-Voice Campaign to provide exceptional customer care via email and chat. The role requires at least 1 year of BPO experience, excellent English reading and writing skills, and a high school diploma.

You will handle inquiries, follow processes, and collaborate with teams to ensure quality service. Join TaskUs to be part of a global People First culture with competitive salaries and comprehensive benefits while supporting clients across diverse

Qualifications

• Minimum 1 year of BPO experience.
• High school graduate.
• Fluent in English, with strong reading and writing skills.

Responsibilities

• Deliver prompt, accurate customer care via email and chat for non-voice interactions.
• Research and provide timely responses to inquiries.
• Follow internal guidelines and document interactions.
• Collaborate with team to resolve issues and share knowledge.
• Meet performance metrics and client expectations.

Skills

BPO experience

Fluent English

Education

High school diploma

Job description

TaskUs is seeking a Teammate for the Antipolo Non-Voice Campaign to provide exceptional customer care via email and chat. The role requires at least 1 year of BPO experience, excellent English reading and writing skills, and a high school diploma.

You will handle inquiries, follow processes, and collaborate with teams to ensure quality service. Join TaskUs to be part of a global People First culture with competitive salaries and comprehensive benefits while supporting clients across diverse