MIS Specialist: PowerBI & Tableau Lead (Onsite) Clark

TASQ Staffing Solutions; Angeles; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

HMO for Employee and 2 Dependents

Quarterly performance bonus

15% Night Differential

24 Leaves Annually

Job summary

A staffing solutions provider is seeking a MIS Specialist for their Clark location. Ideal candidates should have at least 3 years of experience in RTA/WFM, BPO background, and proficiency in reporting tools including PowerBI and Excel. The role involves staffing optimization, analytical reporting, and effective communication with business partners. Benefits include HMO coverage, performance bonuses, and paid leaves.

Qualifications

• At least 3 years' experience in RTA/WFM.
• BPO work experience required.
• Front end RTA experience is required.

Responsibilities

• Ensure optimal staffing by creating forecast and staffing models.
• Provide analytical support for business initiatives.
• Build effective relationships with business partners.
• Maintain forecasting models using statistical techniques.
• Generate volume forecasts for inbound contact center.

Skills

Proficiency in PowerBI

Proficiency in Tableau

VBA knowledge

Macros expertise

Advanced Excel skills

Education

College graduate

Job description

A staffing solutions provider is seeking a MIS Specialist for their Clark location. Ideal candidates should have at least 3 years of experience in RTA/WFM, BPO background, and proficiency in reporting tools including PowerBI and Excel. The role involves staffing optimization, analytical reporting, and effective communication with business partners. Benefits include HMO coverage, performance bonuses, and paid leaves.