MIS/RTA Process & Forecast Specialist (Onsite)

TASQ Staffing Solutions; Angeles; Sur place; PHP 558 000 - 893 000; Plein temps

Avantages offerts par ce poste

HMO coverage for employee and two dependents from Day 1

Quarterly performance bonuses

24 days of leave annually

Résumé du poste

A staffing solutions company is seeking a Process Specialist for their Clark location. The ideal candidate will have a Bachelor's degree and at least 3 years of experience in MIS/RTA within the BPO sector. Responsibilities include developing staffing models and collaborating with business partners to ensure optimal staffing levels. Benefits include HMO coverage, quarterly performance bonuses, and generous leave policies.

Qualifications

• At least 3 years of MIS/RTA experience, preferably within BPO or Shared Services.
• Proficient in using MIS scheduling tools such as PowerBI, VBA, Macros, and Excel.
• Willing to work in rotating shifts and onsite in Clark.

Responsabilités

• Ensure optimal staffing by developing forecast and staffing models.
• Oversee resource planning for business units.
• Build effective relationships with business partners and communicate trends.

Connaissances

MIS/RTA experience

Scheduling tools proficiency (PowerBI, VBA, Macros, Excel)

Analytical skills

Strong knowledge of MS Office, especially Excel

Communication skills

Formation

Bachelor's degree in any discipline

Outils

PowerBI

Excel

Description du poste

A staffing solutions company is seeking a Process Specialist for their Clark location. The ideal candidate will have a Bachelor's degree and at least 3 years of experience in MIS/RTA within the BPO sector. Responsibilities include developing staffing models and collaborating with business partners to ensure optimal staffing levels. Benefits include HMO coverage, quarterly performance bonuses, and generous leave policies.