Mid-Market Growth & Accounts Executive

KMZD GROUP; Taguig; Hybrid; PHP 300,000 - 540,000; Full time

Job summary

KMZD GROUP is seeking an entry-level Mid-Market Customer Growth Executive in Taguig. The role focuses on driving client satisfaction, retention, and business growth through proactive relationship management and close collaboration with internal teams.

You will serve as the primary contact for mid-market clients, balance business performance with operational excellence, and help expand existing accounts to maximize customer value.

Responsibilities

• Build and maintain strong client relationships through regular meetings, business reviews, strategic discussions, and competitive positioning
• Act as the focal point for clients by managing business and technical expectations, coordinating internal teams, and sharing feedback with Product teams
• Meet and exceed KPIs related to gross profit, cross-sell opportunities, and account expansion within existing customers
• Collaborate closely with Customer Success to ensure alignment for current and future SaaS business
• Ensure proper account setup by working with technical teams on account creation, route management, and content filtration
• Monitor and minimize account health risks in collaboration with Revenue Assurance, including financial collections and netting
• Analyze and forecast client traffic to drive growth, minimize losses, and maximize revenue

Job description

KMZD GROUP is seeking an entry-level Mid-Market Customer Growth Executive in Taguig. The role focuses on driving client satisfaction, retention, and business growth through proactive relationship management and close collaboration with internal teams.

You will serve as the primary contact for mid-market clients, balance business performance with operational excellence, and help expand existing accounts to maximize customer value.