Mid‑Market Growth & Accounts Executive

KMZD GROUP; Taguig; Hybride; PHP 320 000 - 520 000; Plein temps

Résumé du poste

KMZD GROUP is seeking a Mid-Market Customer Growth Executive to drive client satisfaction, retention, and revenue growth within mid-market accounts. This entry-level role collaborates with Customer Success and internal teams to expand existing relationships and maximize customer value.

You will serve as the primary contact for clients, balance business performance with operational excellence, and contribute to revenue growth by cross-selling and optimizing SaaS solutions.

Responsabilités

• Build and maintain strong client relationships through regular meetings, business reviews, strategic discussions, and competitive positioning
• Act as the focal point for clients by managing business and technical expectations, coordinating internal teams, and sharing feedback with Product teams
• Meet and exceed KPIs related to gross profit, cross-sell opportunities, and account expansion within existing customers
• Collaborate closely with Customer Success to ensure alignment for current and future SaaS business
• Ensure proper account setup by working with technical teams on account creation, route management, and content filtration
• Monitor and minimize account health risks in collaboration with Revenue Assurance, including financial collections and netting
• Analyze and forecast client traffic to drive growth, minimize losses, and maximize revenue

Description du poste

KMZD GROUP is seeking a Mid-Market Customer Growth Executive to drive client satisfaction, retention, and revenue growth within mid-market accounts. This entry-level role collaborates with Customer Success and internal teams to expand existing relationships and maximize customer value.

You will serve as the primary contact for clients, balance business performance with operational excellence, and contribute to revenue growth by cross-selling and optimizing SaaS solutions.