Medical Virtual Assistant

eData Services US, L.L.C.; Philippines; On-site; PHP 223,000 - 446,000; Full time

Benefits offered by this job

Regularization

Quarterly appraisal

Overtime pay premium

Meal allowance

Transportation allowance

Insurance coverage

Career advancement

Job summary

eData Services US, L.L.C. seeks a Medical Virtual Assistant | Medical Virtual Scribe to support US healthcare providers. Training is provided, no experience required, and you will handle scheduling, insurance verification, and billing inquiries.

The candidate works in the office at McKinley Hill, Taguig City, with opportunities for career advancement and performance-based incentives. English proficiency and computer skills are essential.

Qualifications

• Graduate of Medical Allied courses such as Nursing, Physical Therapy, Radiologic Technology, Nutrition and Dietetics, Pharmacy, etc.
• Proficiency in English
• Computer savvy
• Willing to work US hours
• Preferably with previous call center experience
• Willing to work in the office (Intellectual Property Center Building, McKinley Hill, Taguig City)

Responsibilities

• Pre-exam verification of insurance eligibility, benefits and coverage
• Submitting claims, responding to claim denials, and resolving EOB issues
• Identifying and finding solutions for common billing issues
• Managing the phones by responding to patient inquiries, scheduling, taking pre-exam histories, confirming appointments, and transferring calls to other staff
• Processing mail by posting it to the EHR and overseeing the appropriate follow-up

Skills

English proficiency

Computer skills

Willing to work US hours

Education

Medical allied graduate

Job description

Medical Virtual Assistant | Medical Virtual Scribe

Sharpen your knowledge and skills on US medical practices by working directly with US healthcare providers. No experience needed, no age limit, we provide paid training.

The Virtual Assistant is responsible for the delivery of services or projects as contracted by the Client. The services or projects include scheduling and calendar management, verification of insurance coverage and benefits, dealing with correspondences.

• Pre-exam verification of insurance eligibility, benefits and coverage
• Submitting claims, responding to claim denials, and resolving EOB issues
• Identifying and finding solutions for common billing issues
• Managing the phones by responding to patient inquiries, scheduling, taking pre-exam histories, confirming appointments, and transferring calls to other staff
• Processing mail by posting it to the EHR and overseeing the appropriate follow-up

Minimum Qualifications:

• Graduate of Medical Allied courses such as Nursing, Physical Therapy, Radiologic Technology, Nutrition and Dietetics, Pharmacy, etc.
• Proficiency in English
• Computer savvy
• Willing to work US hours
• Preferably with previous call center experience
• Willing to work in the office (Intellectual Property Center Building, McKinley Hill, Taguig City)

Benefits and Perks:

• Regularization and quarterly performance appraisal and opportunity for performance based incentive
• Above industry overtime pay (130% per hour instead of 125%)
• Above industry holiday pay
• Daily meal allowance
• Daily transportation allowanceEarn up to 25 leave credits per year
• Life and accident insurance
• Medicine allowance of P 1,000.00
• With rice, clothing, laundry allowances per month (de minimis benefit)
• Opportunities for career advancement
• Additional bonus of P 3,000.00 upon completing the training
• Additional bonus of P 3,000.00 upon regularization