Medical Virtual Assistant | Night Shift | Onsite | Pasay City

My Sahay Global (MSGI) Inc.; Parañaque; On-site; PHP 279,000 - 446,400; Full time

Benefits offered by this job

Competitive salary and benefits

Opportunities for career growth

Supportive work environment

Job summary

A healthcare services provider is looking for a dedicated Medical Virtual Assistant for night shifts in Pasay City. This role involves managing patient records, scheduling appointments, and handling prior authorizations with insurance. Ideal candidates should have healthcare BPO experience, strong communication skills, and a solid understanding of medical terminology. The position offers competitive salary and opportunities for growth in a supportive professional environment.

Qualifications

• Experience in a BPO healthcare account handling prior authorization and scheduling.
• Strong understanding of medical terminology and healthcare procedures.
• Excellent communication skills in both written and verbal forms.

Responsibilities

• Manage and maintain accurate patient medical records.
• Coordinate scheduling of patient appointments.
• Handle prior authorizations with insurance providers.
• Perform insurance eligibility verification and benefits checks.
• Support claims processing and follow-ups.

Skills

Healthcare BPO operations

Medical terminology

Communication skills

Organizational skills

Job description

Medical Virtual Assistant | Night Shift | Onsite | Pasay City

Join our healthcare team as a Medical Virtual Assistant! We are seeking dedicated individuals with experience in healthcare BPO operations, including prior authorization, scheduling patient appointments, and handling claims/insurance verification.

Key Responsibilities

• Manage and maintain accurate patient medical records
• Schedule patient appointments and coordinate care
• Handle prior authorizations with insurance providers
• Perform insurance eligibility and benefits verification
• Support claims processing and follow‑ups
• Ensure accurate use of medical terminology and compliance with healthcare regulations
• Communicate effectively with patients, healthcare providers, and insurance companies
• Support daily medical office workflows and operations

Qualifications

• Experience in a BPO healthcare account (prior authorization, scheduling appointments, handling claims, and insurance verification)
• Strong understanding of medical terminology and healthcare procedures
• Excellent communication skills (both written and verbal)
• Detail‑oriented with strong organizational skills
• Ability to work both independently and as part of a team

What We Offer

• Competitive salary and benefits
• Opportunities for career growth and development
• Supportive and professional work environment