Virtual Assistant (Office-Based) (Start ASAP)

KadaKareer; Taguig; On-site; PHP 279,000 - 468,720; Full time

Job summary

KadaKareer is seeking a Medical Virtual Assistant in Taguig to deliver contracted services including scheduling, calendar management, and insurance verification. The role involves handling patient correspondences and ensuring timely follow-ups.

The ideal candidate has strong English communication, analytical and organized work style, and is willing to work US graveyard hours on-site at McKinley West, Taguig.

Qualifications

• Graduate of any course.
• Basic computer knowledge required.
• Willing to work US hours – graveyard shift.
• Excellent English communication skills.
• Analytical, organized and systematic.
• Process oriented and adheres to timelines.
• Able to work with minimal supervision and be a good team player.
• Able to work on-site in McKinley West, Taguig.

Responsibilities

• Delivery of contracted services or projects (scheduling and calendar management, insurance verification, and correspondence).
• Pre-exam verification of insurance eligibility, benefits and coverage.
• Securing treatment authorization.
• Submitting claims, responding to denials, and resolving EOB issues.
• Identifying and solving common billing issues.
• Phone management: answering patient inquiries, scheduling, taking histories, verifying appointments, transferring calls.
• Processing mail by posting to the EHR and overseeing follow-up.

Skills

English communication

Analytical

Organized

Systematic

Process oriented

Team player

Education

Graduate of any course

Job description

Responsibilities

The Medical Virtual Assistant is responsible for the delivery of services or projects as contracted by the Client. The services or projects include scheduling and calendar management, verification of insurance coverage and benefits, dealing with correspondences.

• Pre-exam verification of insurance eligibility, benefits, and coverage
• Securing treatment authorization
• Submitting claims, responding to claim denials, and resolving EOB issues
• Identifying and finding solutions for common billing issues
• Managing the phones by responding to patient inquiries, scheduling, taking pre-exam histories, confirming appointments, and transferring calls to your other staff
• Processing mail by posting it to the EHR and overseeing the appropriate follow-up

Qualifications

• Graduate of any course
• Has basic computer knowledge
• Willing to work US hours – graveyard shift
• Excellent English communication skills
• Analytical, organized, and systematic
• Process oriented and follow strict timelines
• Able to work with very minimal supervision
• Must be a good team player
• Must be willing to work on-site (McKinley West, Taguig)